MSP
Scalable, flexible and fast Certificate Lifecycle Management and Automation Solution for Managed Service Providers (MSPs.)
KeyTalk CKMS provides CA-independancy, multi-tenant support, implementation flexibility and is above all EU-based.
Increase trust and satisfaction with your valued customers with our key features designed for MSPs.
The Business of MSPs
As a Managed Service Provider (MSP) you offer a range of Business IT services and solutions to businesses nationally or internationally. You manage and oversee a client’s IT infrastructure, and that can include network management, cybersecurity, cloud services, data backup and recovery, and technical support.
By leveraging advanced tools and expertise, you help businesses optimize their technology resources, enhance security, ensure system reliability, and reduce operational costs, allowing clients to focus on their core business objectives without the need for extensive in-house IT resources. Having clients from different industries, each with their own set of rules and regulations makes it an daunting task to stay on top of all the requirements and demands that come with it.
Having to support different types of devices, software, communication protocols, both modern and legacy increases complexity. Not to mention security threats that can keep someone awake at night and disrupt business operations to a halt.
“Adding more complexity is unwanted, simplicity is what you are after.”
Reduce complexity with CLM
MSPs face complex challenges and increasing demands in today’s digital and regulatory landscape. All while being able to offer flexible cost-effective solutions to customers to stay competitive and relevant.
Automated Certificate Lifecycle Management (CLM) tools like KeyTalk CKMS is essential for MSPs to effectively reduce risk, improve operational efficiency, ensure compliance, scale confidently, and deliver higher-value, differentiated services in a dynamic digital environment.
Digital certificates are a small cogwheel in the IT operations of MSPs and its necessity have been overseen for many years. But the value of a CLM for customers and the daily need in a MSPs IT operations has become mandatory if not critical.
How can KeyTalk help MSPs?
The Keytalk CKMS is an Automated Certificate Lifecycle Management (CLM) Tool made with the purpose of simplifying, automating and management of digital certificates with ease for our end customers. Manually having to renew, revocate, distribute and monitor thousands of certificates is by far not the right modern strategy let alone future proof.
“With the shortening of certificate lifespan, the task at hand becomes quickly overwhelming if not impossible.”
KeyTalk CKMS focuses on three types of digital certificates such as TLS/SSL, S/MIME and X.509 certificates for device authentication. By doing it thoroughly well, we ensure that it will have a significant impact on the overall business security profile and at the same time make the execution of this critical task to become a breeze.
With this you can become a more valued and trusted MSP for your valued customers by offering an automated and managed secure Business IT service infrastructure.
Whether it is a handful or tens of thousands of digital certificates from devices, users, e-mail inboxes, communication channels both internal or external, know that automation and management of massive amounts of digital certificates can be easily done with the right tooling.
KeyTalk CKMS Unique Features for MSP
How we help MSP specifically
KeyTalk is a CA-Independent solution making it very easy to get public digital certificates from vendors that you work with.
Scalable automated digital certificate management platform is vital for a Managed Service Provider (MSP) as it efficiently handles the issuance and renewal of certificates across various client environments. This scalability reduces manual workloads, minimizes security risks, ensures regulatory compliance, enhances customer trust, and allows the MSP to focus on higher-value services.
Our multi-tenant feature is essential for a Managed Service Provider (MSP) because it enables efficient management of multiple clients within our single system while maintaining data security and separation. This capability streamlines operations and reduces administrative overhead, allowing for tailored services to meet each client’s security needs. Furthermore, it supports scalability, enabling you to expand your client base without compromising performance or security.
We offer different ways of implementing our CKMS platform. Amongst others are:
Hybrid Deployment: combines both on-premise and cloud solutions for maximum scalability and flexibility.
Managed Services: fully managed service handling the automation and management of digital certificates minimizing the client’s operational burden.
Virtual Appliance: fully configured so you can deploy the appliance within your existing virtualized environments.
With these options you can select a deployment strategy that best fits your specific needs and infrastructure.
We are an EU-based company, and we ensure compliancy with strict data protection regulations like the GDPR, which builds trust with our clients concerned about data privacy.
This compliancy in turn enhances your reputation and trustworthy with your valued customers. Additionally, being located in the EU allows our customers / MSPs to provide localized support and respond more effectively to regional regulatory requirements and client needs.
Cost efficient with KeyTalk CKMS
Consider an MSP managing 1,500 certificates for clients, all of which need to be renewed annually. With the average replacement time of 30 minutes and the average cost of a PKI IT administrator at €50 per hour, the annual cost for manual renewals is:
1500 × 0.5 (hours) × €50 = €37,500.
In contrast, the annual cost for KeyTalk CKMS to automatically manage and renew these certificates is €12,950. This automation leads to a cost reduction of more then 65% allowing employees to focus on more strategic tasks while minimizing errors.
If the maximum validity of TLS/SSL certificates is reduced to 90 days or less, the cost of manual renewals will quadruple or more, while the cost for KeyTalk CKMS remains unchanged.
What else is KeyTalk CKMS known for?
- Fully automated certificate enrollment and (PKI) management on major server / device OS.
- Extended enrollment support for multiple CA issuing platforms such as Digicert, Digicert QuoVadis, Globalsign.
- Support for Windows and non-Windows OS servers/clients, for domain bound and unbound devices, mobile & IoT
- Key escrow support where exact copies of certificates are needed. For example (TLS/SSL Load balancers, S/MIME user devices)
- Internal KeyTalk CA that can be used as an alternative for Microsoft AD CS
- Our own KeyTalk certificate discovery and vulnerability scanner
- Custom features and devices can be requested where needed
- CA Agnostic Certificate management tool, being able to switch CA easily.
- We offer a “Proof of Concept” test to demonstrate that our platform fits within your environment
The future of short lived digital certificates
The CA/Browser Forum decided to drastically reducing the maximum lifespan of publicly trusted SSL/TLS certificates to just 47 days in 2029.
The aim is to mitigate risks associated with longer certificate lifespans, ensuring that certificates are renewed more frequently and thereby improving the overall security posture of web communications.
MSPs and their customers that rely on secure web connections and electronic transactions must act upon these developments to ensure ongoing business continuity, maintain efficient operations, and uphold a robust security posture.
The urgency to act upon this new development is now. To ensure your systems, processes and organisation is keeping up and meeting the necessary requirements.
Growth opportunities for MSPs
Market differentiation and Growth
Offering KeyTalk CKMS enables you to position your business as a provider for advanced security and reliability targeting high valued customers in regulated sectors that need continuous compliance. Being able to offer premium managed security packages-driving recurring revenue and market leadership.
Risk Mitigation and Client Trust
Minimize outages, data breaches and compliance failures (due to expired or mismanaged certificates) will retain the reputation of your organisation and enhances client trust-leading to long-term strategic partnerships and renewals.
Accelerated Client Onboarding and Expansion
The KeyTalk CKMS helps in streamlining the onboarding process of new clients and environments enabling rapid scaling without a linear increase in headcount. Efficiently expand your client base, replace outdated certificate processes by utilizing new services that leverage automated bulk operations.
Growth opportunities for MSPs Cont'd
Regulatory Compliance and Audit Readiness
Our CKMS automates documentation, access logs, compliance workflows, ensuring you to quickly respond to audits and changing regulations. This position you to be a trusted advisory and supporting your clients with regular, audit-ready reporting and compliance assurance.
Reduced Manual Workload and Operational Costs
The KeyTalk CKMS automates discovery, deployment, renewal, and revocation, dramatically lowering manual administrative tasks, human error, and staffing costs. For instance, automation can reduce certificate management-related costs by up to 65% and allows skilled IT staff to focus on value-added and strategic work instead of chasing renewals or troubleshooting outages.
Service Uptime and Incident Prevention
Having real-time monitoring, proactive alerts, and bulk renewal processes help avoid service interruptions from expired certificates—keep your critical client systems online and secure, and prevent support escalations due to outages.
Some of our MSP customers
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Would you like to know more?
Do you wish to be provided with a demo, Proof of Concept or a direct technical in-depth consultation with one of our PKI experts? In need for aid in developing a sound business case for it? Feel free to contact us, we are happy to think along with you!
“KeyTalk CKMS, if you are looking for a CA-Independent, scalable, multi-tenant solution. In control of how you want to implement the CLM platform in the way you want it and adhering to strict data regulations as required by your industry or region.”